As part of the focus on improving our app experiences for users with many accounts, we've rethought our Online’s mechanism for retrieving transactions. At a high level, Online Banking now fetches a certain number of transactions rather than returning a number of days’ worth. This incremental improvement results in a much-more performant app as well as more control and visibility into the amount of data being retrieved.
Retrieving transactions in Online Banking will feel faster for the vast majority of users. All users—regardless of their transaction volume—still enter a search term or click See more to easily access many months worth of transactions on each account. The select few who do manage a high volume of transactions, however, now have easier access to recent transactions and more reliable access to transactions in general, though they may need to load more transactions several times to find those from days or months in the past.
The tradeoff is that before this change, such users often had issues completing a sync at all. This isn't the end of the story, though. More improvements are on the way!